Pet transport FAQ
Questions and answers
The short version of how pet transport with WindThorn works.
Where do you drive?
Anywhere. We’re based in Utah, but a trip doesn’t have to start or end there — we drive coast to coast in any direction, and we take international trips too. Send us both locations and we'll confirm whether we can do the route.
Will you come to me?
Yes. We collect your pet from wherever they are — a home, a shelter, a breeder, a vet, or a place with no address at all. If your pet is somewhere we cannot reach by road in the time you need, we’ll fly a driver out to them. Tell us where they are and we’ll work out how to get there.
What does on-demand mean?
You choose the date you need, and we plan the trip around it. The earlier you send your request, the more options we have.
How much does pet transport cost?
Every trip is quoted on its own. The price depends mostly on distance, timing, and the number and size of your pets. Send a request and we'll give you a price before anything is booked.
What kinds of pets do you transport?
Tell us about your pet in your quote request: species, breed, age, size, and any special needs. We'll let you know whether the trip is a good fit.
What paperwork does my pet need?
It depends on the route. Many states require a certificate of veterinary inspection (a health certificate) and proof of rabies vaccination for pets crossing state lines. Crossing a border is a bigger job: the destination country sets its own rules, which can include microchipping, particular vaccinations, blood tests and an import permit arranged well in advance — sometimes months ahead. Your veterinarian can confirm what your destination requires, and we'll go over the details when we confirm your trip.
How do I book?
Start with a quote request. Once you accept the price, we confirm the pickup details with you and schedule the trip.
Can I ask a question without booking?
Of course. Use the contact page and we'll reply by email.
Still have a question?
Send it our way and we'll reply by email.
Where is your pet headed?
Tell us the route and the date. We'll reply with a quote.